Frequently Asked Questions

What is Managed Services?

 Have you ever had your computer stop working at the worst possible time? Did you later call someone who charged you a fortune and took forever to fix it? That is what Managed Services prevents. 
Our Managed Services program, ProWatch, monitors your computer network 24/7 to avoid such disasters. Your machines are automatically updated when needed to prevent viruses and malware attacks. If your computer does get infected we are often notified before you even notice a problem and often we can resolve the issue without ever having to interrupt your workday. 
We understand that every business is different and requires different approaches to their IT needs. The ProWatch program is tailored to fit your businesses exact IT requirements.  

Why Should I Use Managed Services?

We offer free consultations to be certain the plan you choose is the right plan for your business.


  • Reduces business downtime
  • Increases your revenues
  • Predictable Flat Rates
  • Reduces Security Risks
  • Tailored to fit your Needs
  • ​Zero Worries

What is Ransomware?

Ransomware is now the biggest threat on the Internet. There are different types of ransomware. However, all of them will prevent you from using your PC normally, and they will all ask you to do something before you can use your PC.They can target any PC users, whether it’s a home computer, endpoints in an enterprise network, or servers used by a government agency or healthcare provider.Ransomware can:

  • Prevent you from accessing Windows.
  • Encrypt files so you can't use them.
  • Stop certain apps from running (like your web browser).

Ransomware will demand that you pay money (a “ransom”) to get access to your PC or files. We have also seen them make you complete surveys.There is no guarantee that paying the fine or doing what the ransomware tells you will give access to your PC or files again.  

See our Resources Page for More

We have lots of valuable free information and tools available. Just click here.